• What does it cost my organization to participate?

    • There are no startup costs, and no annual or monthly costs to participate. You will never send any payments to Fill The Cup for the service. A portion of the commissions generated by your supporters’ shopping is retained by Fill The Cup to cover the costs of operation. Your organization doesn’t pay for the service, your supporters don’t pay any extra for their shopping, and Fill The Cup only receives funding when your organization does.

     

  • Is it more difficult or expensive for my organization’s members/supporters to shop in this way?

    • Absolutely not! All it will cost them is a couple of mouse clicks! Instead of going directly to a merchant’s Web site to shop, your members/supporters will simply go first to your organization’s shopping page where they click on the merchant they choose. They are then transferred to the merchant’s Web site, where they can shop normally. Their costs for shopping online in this way are the same as if they had gone directly to the merchant’s page. The only difference is that the merchant pays Fill The Cup a sales commission, which is credited to your organization’s account.

     

  • What are the commission rates or amounts paid by merchants?

    • The amount credited to your organization’s account for a specific purchase depends on several factors, which may include the type of item purchased, the amount of the purchase and the terms of the merchant’s commission program. Some merchants pay a flat amount per purchase, for example travel services that may pay several dollars for a purchased ticket. Other merchants pay a percentage of the purchase price, and the specific percentage can vary greatly from merchant to merchant and for different products. Additionally, merchants may vary the amount they pay based upon total purchasing volume as well as special promotions they may offer from time to time. Here are a few examples as of November 1, 2004:

      • Amazon.com: 5-8% on all purchases

      • American Blooms: 15% on all purchases

      • Sharper Image: 10-14% on all purchases

      • Target.com: Normally 5-7% on most purchases. During 4th Quarter 2004, increased to 10% on most purchases.

      • Things Remembered: 6-9% on all purchases

      • Orbitz: $5 for air transactions, $6-$12 for hotel transactions, $2 for car rental

      • Babystyle: 10% on all purchases

      • The Gap: 5% on all purchases

      • Hammacher Schlemmer: 10% on all purchases

      • PetsMart: 15% on all new customer purchases and 5% on all repeat customer purchases

      • Old Navy: 5% on all purchases

      • Liz Claiborne: 12-14% on all purchases

 

  • What specifically will Fill The Cup do for my organization?

    • Fill The Cup will

      • · Establish and maintain affiliate program relationships with high quality merchants wishing to increase online sales activity.
         

      • · Set up and make available on the Web pages in Fill The Cup standard format, branded with the logo and name of your organization.
         

      • · Maintain your organization’s Fill The Cup pages, incorporating links to additional merchants, enhancements and new features as they become available.
         

      • · Provide you with sample brochure and communications messages templates. These can be used and customized by you for communicating about the shopping program to your supporters.
         

      • · Set up accounting processes to track the affiliate program commissions to be credited to your organization’s Fill The Cup account, based upon the various commission policies established by participating affiliate program merchants. Most participating merchants are able to track and remit to Fill The Cup the commissions specifically attributable to the shopping by your supporters when they go thru your organization’s shopping pages. However, a few merchants cannot track purchases and commissions at that level, and will remit to Fill The Cup a single payment encompassing the shopping commissions of all of Fill The Cups’ clients. Any such revenues received by Fill The Cup which cannot be attributed to specific clients will be credited to each client’s Fill The Cup account on a pro-rata basis, using the ratio of the client’s attributable commissions for the quarter to the total of all clients’ attributable commissions for the quarter.
         

      •  Operate the Fill The Cup service and your organization’s branded shopping pages, allowing your supporters to access affiliate program merchants with commissions being attributed to your organization's Fill The Cup account as described above.
         

      • Remit on a quarterly basis the commissions due to your organization based on actual affiliate program payments received by Fill The Cup during the prior quarter and credited to your organization’s account, minus the agreed upon portion to be retained by Fill The Cup in payment for the expenses incurred and services provided by Fill The Cup. The amount retained by Fill The Cup will be 40% of your organization’s credited commissions.

       

  • What will my organization have to do to use the service?
    Your organization will:

    • Actively promote the branded shopping service to your supporters, in order to generate and increase your commissions. This can be accomplished by:

      • increasing the number of people using the service on your behalf,

      • increasing the amount of online shopping people do thru this service on your behalf, and

      • encouraging supporters to shop at the online merchants providing the affiliate programs shown on your organization’s shopping pages.
         

    • Spread the word to other charities, religious organizations, schools, teams, arts organizations, etc. regarding Fill The Cup's services. The more organizations that Fill The Cup can help, and the greater the amount of collective online shopping thru these organizations' pages, the greater the commission percentages can be for your organization.

     

  • How much will my organization make from Fill The Cup?

    • We want your organization to make as much as possible from your partnership with Fill The Cup. There is no limit to how much you can make! The results for your organization will depend upon:

      • How many of your organization’s members/supporters choose to use the service

      • How much they purchase online at the service’s merchants

      • Total volume of purchases going to merchants thru the Fill The Cup service from your shopping pages and the pages of other Fill The Cup client organizations

 

  • How does Fill The Cup make money or pay for its costs?

    • Fill The Cup’s business model is very simple and totally based upon shared success. When we and you are successful at getting your organization’s supporters to shop via the Fill The Cup service, we both make money. Of course, we want the majority of the funds raised to go to your organization. Every quarter we send to you most of the amount credited to your account (60%), and Fill The Cup retains a portion of the money raised in order to fund the service’s operations and growth.

       

  • How does the Fill The Cup service compare to other online shopping services?

    • Fill The Cup is not the only service providing online shopping and commission sharing to organizations. When looking at any of services, here are some good questions to ask:

      • How much of the base commissions from merchants will come to my organization?
        Fill The Cup remits 60% of base commissions to you. Most other services remit 50% or less. Some remit much less!
         

      • How much of any bonuses or special monetary incentives will be shared with my organization?
        Fill The Cup credits all bonuses and special monetary incentives to its clients’ accounts on a pro-rata basis. Most other services keep any bonuses and special monetary incentives received, rather than share it with their client organizations.
         

      • Will my organization benefit from the higher base commissions possible when we and other client organizations increase the total amount of purchasing done thru the service?
        The Fill The Cup shared success business model means that when higher commission levels are achieved because of total dollar volumes, all the Fill The Cup clients benefit from the higher commission levels. Most other services do not share the higher commissions with their clients.
         

      • Does the service provide tailored shopping pages, branded with my organization’s name and logo?
        Fill The Cup creates shopping pages specifically for your organization and your supporters. We want them to always be reminded that by shopping in this way they are significantly helping your organization. Most other organizations would have your supporters come to shopping pages that are branded for the service, not for your organization.
         

      • Is the service committed to continuous improvement, high availability, and supporting my organization?
        Fill The Cup is a professionally managed service. We are continually working on improvements to help improve the shopping experience for your supporters, increase the amount of funding for your organization, and adding high quality, desirable merchants. The service is monitored for high availability and reliability. Additionally, Fill The Cup develops and makes available to your organization templates and examples you can use in communicating with your supporters about the service and the benefits to your organization. That is the nature of Fill The Cup’s shared success business model.
         

      • Does the service provide a tasteful, helpful resource to help our supporters with their online shopping?
        Fill The Cup is committed to providing you with shopping pages and services you’ll be proud to have display your organization’s name and logo. Our pages are free of offensive banner ads, pop-ups, redirection, etc. Only high quality merchants are selected for inclusion in the service.
         

  • Why can’t my organization do this by itself, and retain 100% of the commissions?

    • Many organizations do attempt to do this on their own, with varying degrees of success. In comparison to trying to do it all yourself, Fill The Cup’s economies of scale and shared success business model are designed to provide you with a method of raising significant incremental funds

      • faster

      • easier

      • at lower cost, and

      • with much greater success!
         

    • Instead of each organization spending resources to create their own capabilities, Fill The Cup handles all the operational costs associated with software development, web hosting, site monitoring, merchant acquisition and relationships, commission tracking, etc.

    • By acting as a focal point for many worthy organizations’ shopping services, Fill The Cup is able to negotiate and achieve better returns than each organization could do individually. This translates to:

      • Higher commission rates

      • Increased bonuses and monetary awards

      • Greater appeal to top merchants who restrict their programs to only high-volume organizations
         

    • In addition to the above, Fill The Cup acts as a focal point for the sharing of best practices, brochures and promotional materials templates, and other information to help your organization achieve a level of success and funding far beyond what you could do on your own.
       

  • How quickly can we get set up and start generating commissions?

    • Fill The Cup can have your shopping pages ready within 2-3 business days. As soon as the pages are ready, we will notify you. You can then announce the capability to your supporters and they can begin shopping (and generating commissions!) immediately.

       

  • When will we receive funds?

    • When your supporters go thru your organization’s shopping pages and make a purchase, that triggers a commission from the merchant. Most merchants send commission checks monthly to Fill The Cup within 15-30 days after the end of a month, although some merchants are quicker while others only remit commission payments quarterly. As commission payments come in to Fill The Cup, the commissions generated by your supporters’ shopping is credited to your Fill The Cup account. At the end of the quarter, Fill The Cup will deduct from your account our agreed upon service fee and send to you a check for the balance. Please note, however, that if the check amount would be less than $25, the payment is instead carried over to the next quarter in your account. In this way, both Fill The Cup and your organization avoid the costs of dealing with a check of a small amount.

       

  • How will our supporters get to our shopping pages?
    There are several methods your supporters can use to get to your shopping pages:

    • You can add a link or links from your organization’s Web site directly to your shopping pages. This is the preferred method.

    • Your supporters can also go directly to your shopping pages by going to http://www.FillTheCup.org/organization.html . The “organization” in this URL address would be some appropriate name for your organization.

    • The above link can be copied into any email, electronic newsletters, or other messages you send to your supporters.

    • Your supporters can also go to the Fill The Cup Web site at http://www.FillTheCup.org where they can select your organization from a list of participating organizations.

       

  • How can my organization obtain the maximum benefit from Fill The Cup?

    • The success of your fund-raising and the amount of money raised depends primarily on how many of your supporters you can get to use the service, and the amount of online shopping they do thru it. Therefore you’ll want to do everything reasonable to get as many people as possible shopping online, and making as many of their purchases online as they can. Possible users include:
       

      • · Your organization’s staff

      • · Your organization’s members, supporters, congregants, alumni, etc.

      • · Friends and family of the above
         

    • Encourage them to use the service for both business and personal purchases. For example, many of your staff or supporters who travel may already be booking all of their business flights, hotel, car rentals, etc. online; simply encourage them to come to your organization’s shopping pages first when they need to book travel. Some of them may also have small businesses that make online purchases (e.g., office supplies, office furniture). These could just as easily be done thru your shopping pages, at no additional cost to them.

    • Use frequent reminders. Reinforce in everyone’s mind that it is very easy and it costs them nothing extra to be helping your organization every time they shop. These reminders can be repeatedly done:
       

      • During face-to-face discussions, meetings, presentations, conferences

      • In letters and emails

      • In your organization’s newsletters

      • On your organization’s website

      • In your telephone system’s on-hold messages

      • In your organization’s email signature blocks

      • On your organization’s letterhead and business cards
         

    • Finally, remember that when more organizations and users shop thru Fill The Cup operated shopping pages, it builds the total dollar volume of shopping. This results in higher commissions, bonuses, and special monetary awards that benefit all the Fill The Cup clients. Synergy is a wonderful thing, isn’t it? So please encourage other organizations to join the Fill The Cup family, including:

      • Charitable organizations

      • Schools

      • School and community sports teams, music or other clubs

      • Churches and synagogues

      • Arts organizations

      • Fraternal organizations

      • Political campaigns

      • Other worthy organizations
         

  • How are merchants selected for inclusion in the Fill The Cup service?

    • Fill The Cup searches for well-known, reputable and respected merchants with an established record of online sales and support. The merchants must have a robust shopping page or pages with the ability to handle secure credit card transactions. They must have established policies for returns, privacy, etc. that are easy to find and readily available for shoppers. We seek to have a balance of merchants, offering a broad range of choices and products.

    • Ultimately, any online shopping that is done is a transaction between the shopper and the merchant. Please bear in mind that Fill The Cup is not a direct party to the transaction, and cannot make any guarantees or warranties about either the merchants or products purchased.

     

  • Where can I see examples of other organizations’ Fill The Cup shopping pages?

    • You are welcome to visit the shopping pages of other Fill The Cup clients. You can find links to several on the Fill The Cup home page at http://www.FillTheCup.org .

 

 

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Do you know other worthy organizations that would like help raising funds? Have them contact Fill The Cup. More participating organizations actually helps increase the benefit for all organizations!
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